A white label marketplace is a pre-built digital platform that businesses can tailor to match their brand identity. Think of it as a blank canvas that you can personalise with your logos and brand colours to ensure a seamless and engaging customer journey. This platform is a marketplace where multiple sellers can list their services for bookings and the content available is curated by you. Essentially, it’s a ready-to-go solution, allowing you to launch a fully branded, customised online booking platform without any need for complex coding or development.

We’ve collaborated with a broad range of sectors, from state governments on tourism recovery initiatives to the recreation industry and major corporations, including banks and telecommunications providers. Our service versatility allows us to adapt our platform to meet a wide variety of needs, ensuring a seamless booking experience irrespective of the scale or industry of the client. For more information, we welcome you to contact us directly.

We have a range of existing integrations with various payment gateway providers and an SMS service. However, our platform’s flexibility is one of its strengths – we actively work with our clients to provide custom integrations as required. This can include other booking systems to ensure a smooth, efficient, and streamlined operation that suits the specific needs of your business application.

Absolutely, our platform is designed to handle online payments directly through the booking portal. This simplifies the process for your customers, ensuring a smooth transactional experience. They can book and pay for their chosen service or event directly on the platform, providing convenience and security. It’s all part of enhancing the customer journey, reducing friction, and making transactions as straightforward as possible.

Your clients have the flexibility to use Nabooki free of charge for marketplace bookings, either in real-time or via booking requests. If they’re currently utilising another system for their bookings, depending on that system, it may be possible to establish an integration. This enables their services to be booked through the marketplace while still managing their operations from their preferred system. It’s all part of our commitment to supporting local businesses and modernising processes.

Absolutely, our bookable marketplaces can be tailored to include external links where necessary. This can be for additional information, or even to direct a customer to a merchant’s preferred booking link, if that is a requisite. We aim to offer flexibility in order to meet the unique needs of our clients.

We provide comprehensive data for your marketplace operation, encompassing all aspects of booking, merchant details, customer information, transaction records, and inventory data. This data is meticulously organised and presented in customisable dashboards and accessible reports, making it easy to understand and action for your business needs.

Although we don’t directly provide the content, our expert team is here to assist in establishing a smooth process that helps gather all the required data for your marketplace offerings. Once we’ve put the right processes in place, all you need to do is direct participating businesses to our specialised forms. With the collected data, we then integrate it into the system, facilitating a smooth path towards receiving bookings.

You have several options for monetising bookings through our system. You can implement a commission model, charging a percentage on each booking made. Alternatively, you could opt for a fixed fee per booking, or even offer a premium listing service to businesses who want increased visibility on the platform. Ultimately, the choice is yours and will depend on the specifics of your business model. We’re here to support and facilitate any approach you choose.

The management of payments can be handled in two ways, depending on your preference. Firstly, we can facilitate a solution where the merchant receives payment directly from the customer through a secure payment gateway. Alternatively, if you wish to earn a commission on each transaction, we can implement a dedicated marketplace payments system, allowing you to collect a percentage of each transaction conducted on the marketplace. This flexibility allows us to cater to your specific financial needs and objectives.

The marketplace is hosted on Amazon AWS, ensuring secure, reliable, and scalable operations. Amazon AWS is known for its high uptime and robust security features, providing peace of mind that your marketplace will run smoothly and securely.

Absolutely, you can use your own domain to host the marketplace, which allows for a seamless brand experience. The marketplace can also be hosted on your behalf if you don’t have a domain or prefer not to use your own. Whichever option you choose, we ensure that the marketplace integrates seamlessly and functions optimally.

Displaying reviews is entirely up to you. Our platform allows for the inclusion of customer reviews to enhance credibility and provide valuable insights to potential customers. However, if you prefer not to include this feature for any reason, it can easily be disabled.

Yes, our platform supports the integration of your own analytics tagging. Whether you’re using Google Analytics, Adobe Analytics, or another analytics tool, you can add your tags to monitor various metrics. This ensures that you have all the data you need to make informed decisions about your marketplace.

Certainly, the categories and filters can be fully customised to suit your marketplace’s specific needs. Whether you want to sort listings by price, location, popularity, or any other metric, our platform provides the flexibility to do so. Our team will work closely with you to configure these options, making the browsing experience as intuitive and user-friendly as possible.